Payment Policy

At Hoogstraat Mode, we strive to provide a seamless and secure payment experience for our customers. Please review our payment policy below:

1. Payment Methods

We accept the following payment methods:

• American Express
• Apple Pay
• Google pay
• Maestro
• MasterCard
• Shop Pay
• Union Pay
• Visa

2. Payment Process

• Order Confirmation: Upon placing an order, you will receive an email confirmation detailing the products ordered and the total amount.
• Payment Authorization: Your payment method will be authorized for the total purchase amount at the time of placing the order.
• Order Processing: We will begin processing your order once payment has been successfully authorized and received.

3. Currency

All transactions are processed in U.S. Dollars (USD). If you are using an international payment method, your financial institution may apply currency conversion rates and fees.

4. Payment Security

We use industry-standard encryption technologies to ensure that your payment information is secure and protected. Your payment details are processed through a secure gateway provider and are not stored on our servers.

5. Payment Issues

If your payment is declined or cannot be processed for any reason, you will be notified immediately. Please ensure that your billing information matches your financial institution's records to avoid any delays.

6. Refunds and Credits

Refunds and credits will be processed in accordance with our Return and Refund Policy. Any applicable refunds will be credited back to the original payment method used at the time of purchase. Please allow up to 7-10 business days for the refund to appear on your statement.

7. Taxes

Applicable sales tax will be added to your order total and will be displayed at checkout. If you have any tax-exempt status, please contact our customer service with proof of exemption before placing your order.

8. Payment Disputes

If you believe there has been an error with your payment or you have any disputes, please contact our customer service team immediately. We will investigate and resolve the issue promptly.

9. Contact Us

If you have any questions regarding your payment or need further assistance, please contact us:

• Company Name: Hoogstraat Mode
• Phone: +31 6 10 38 42 24 
• Email: info@gobumpy.com
• Address: Saffierstraat 18, Nijmegen, Gelderland, 6534 WK, Netherlands.
• Business Hours: Monday to Friday - 9:00 AM to 5:00 PM (GMT-08:00)