Cancellation Policy

Cancellation Policy

At Hoogstraat Mode, we understand that sometimes circumstances change, and you may need to cancel your order. Please review our cancellation policy below:

1. Cancellation Timeframe:

You have the option to cancel your order and receive a full refund within 24 hours of purchase.

2. Order Processing:

Once an order is in the processing stage, it becomes binding and cannot be canceled. Please keep this in mind when making your purchase decisions.

3. Discounted Orders:

For orders that receive additional discounts or use coupon codes, these orders are considered binding and cannot be canceled.

4. Cancellation Fees:

All canceled orders are subject to a 10% credit card transactional fee that will be deducted from your refund.

If you need to cancel your order within the 24-hour timeframe, please contact our customer service team immediately. Provide your order number and request for cancellation.

Contact Us:

If you have any questions or require assistance with your order, please contact us:

  • Company Name: Hoogstraat Mode
  • Phone: +31 6 10 38 42 24 
  • Email: info@gobumpy.com
  • Address: Saffierstraat 18, Nijmegen, Gelderland, 6534 WK, Netherlands.
  • Business Hours: Monday to Friday - 9:00 AM to 5:00 PM (GMT-08:00)

Frequently Asked Questions